To create problems, do the following:

1.) Become author
2.) Go into the appropriate folder
3.) In the drop-down box near the very top that says "Select Action" select 
the option "New Problem"
4.) In the text-box next to the drop-down box that says "Type Name Here" type the
name of your new problem.
5.) Click Go
6.) Click the continue button after you are prompted on the new screen.
7.) Select a problem template on the new screen from the drop-down box.  
8.) Click the Create Problem button.
9.) Use the Edit button to edit the problem template.